HADELYN GUARANTEE
We are so confident in the quality and craftsmanship of our Timeless Moment Bracelet that we offer a 30-day guarantee – if you're not completely satisfied, simply return it within 30 days for a full refund.
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PREMIUM QUALITY |
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UNIQUE BRACELET |
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30 DAYS GUARANTEE |
OVER 20 000+ ORDERS SHIPPED
based on 4 067 reviews
QUESTIONS?
How to order 2 or more bracelets with different dates?
If you wish to purchase 2 or more bracelets with different dates, simply write the dates in comma-separated order.
What is the size of the bracelet?
- Chain: 7.1 inches (18cm)
- Plate: 2 inches (5cm)
What is your shipping policy?
We charge a flat 3.99£ shipping to anywhere around the world for orders under 25£.
Any package will be delivered in 7-15 days with real-time trackable shipping via the tracking code that will be provided to you via email.
What is your return policy?
Return Policy:
We want you to be completely satisfied with your purchase from Hadelyn. If you're not happy with your order for any reason, we offer a 30 days hassle-free return policy.
Conditions for Returns:
- Initiating a Return:
- Return Eligibility:
- Return Shipping:
Refund Process:
Once we receive your returned item and it is inspected, we will process your refund. Please allow [number of days, e.g., 5-10 business days] for the refund to be credited back to your original payment method.
Exchanges:
If you need to exchange an item, please contact our customer support team. We'll guide you through the process and ensure you get the replacement item promptly.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.
Contact Us:
If you have any questions about our return policy, feel free to reach out to our customer support team!
How can I track my order?
To track your order, simply go to the "Track my Order" page on our website and enter the required information.
You can enter either your 'order number and your email or contact number, or enter the tracking number that was emailed to you.